18jil Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 18jil ("18jil," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you" or "Player") who access or use the 18jil online gaming platform at 18jil.net (the "Platform").

18jil is committed to protecting your privacy and handling your personal data responsibly, transparently, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

By registering an account on 18jil or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and close your account.

This Policy should be read together with the 18jil Terms & Conditions, which govern your overall use of the Platform.

2. Data We Collect

18jil collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

Registration Data:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Email address
• Mobile phone number
• Residential address (city, province, region)
• Username and encrypted password

Identity Verification (KYC) Data:

• Government-issued ID (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID, Voter's ID)
• Selfie or live photo for identity matching
• Proof of address documents where required

Financial Data:

• GCash or Maya account reference (masked)
• Bank account details for withdrawal processing (masked)
• Transaction history (deposits, withdrawals, wagers)

Technical & Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and game activity logs
• Cookie identifiers and similar tracking technologies

Communications Data:

• Customer support chat logs and email correspondence
• Feedback and survey responses

We collect only the minimum data necessary for the purposes described in this Policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

3. How We Use Your Data

18jil uses your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, and maintain your player profile.
• Age and eligibility verification: To confirm that you meet the 21+ age requirement and are legally permitted to use the Platform under Philippine law.
• Platform operation: To process deposits and withdrawals, record game activity, calculate winnings, and apply bonuses.
• Regulatory compliance: To fulfill our obligations under PAGCOR licensing requirements, anti-money laundering (AML) regulations, and the Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible gaming: To monitor gaming patterns and provide responsible gaming tools such as deposit limits and self-exclusion where appropriate.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent. You may opt out at any time through your account settings.
• Platform improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the Platform.

18jil will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 18jil processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and 18jil (i.e., the Terms & Conditions) and to provide the services you have requested.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations, and tax reporting requirements.
• Legitimate interests: Processing is necessary for 18jil's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time.

5. Data Sharing

18jil does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, Maya, and partner banks require transaction data to process deposits and withdrawals. These processors are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity verification providers: Third-party KYC service providers assist in verifying your identity documents. These providers are contractually obligated to handle your data securely and confidentially.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies may receive data as required by law.
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements.
• Legal and professional advisors: Lawyers, auditors, and compliance consultants who require access to data in the course of providing professional services to 18jil.

All third parties with whom 18jil shares personal data are required to implement appropriate technical and organizational measures to protect that data and to process it only for the purposes for which it was shared.

In the event of a merger, acquisition, or sale of all or part of 18jil's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Data Retention

18jil retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. Specific retention periods include:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR and AML regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine financial record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years after the end of the business relationship.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained until consent is withdrawn, plus a reasonable period thereafter for compliance documentation.

After the applicable retention period, personal data will be securely deleted or anonymized in accordance with 18jil's data disposal procedures.

7. Data Security

18jil implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform.
• AES-256 encryption for sensitive data stored in our databases.
• Multi-factor authentication (MFA) options for player accounts.
• Regular security audits, penetration testing, and vulnerability assessments.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Incident response procedures for detecting, reporting, and managing data breaches in accordance with NPC notification requirements.

While 18jil takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 18jil immediately if you suspect any unauthorized access to your account.

8. Cookies & Tracking Technologies

18jil uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly. These cannot be disabled without affecting core functionality such as login sessions and security features.
• Performance cookies: Collect anonymized data about how Players use the Platform (e.g., pages visited, time spent) to help us improve performance and user experience.
• Functional cookies: Remember your preferences (e.g., language, display settings) to provide a more personalized experience.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

9. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 18jil:

• Right to be informed: You have the right to know what personal data 18jil collects about you and how it is used.
• Right of access: You may request a copy of the personal data 18jil holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine- readable format.
• Right to lodge a complaint: You may file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact 18jil's Data Protection Officer (DPO) using the contact details in Section 13. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines. We may require proof of identity before processing your request.

10. Children's Privacy

The 18jil Platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposited funds to the original payment method. If you believe a minor has registered on the Platform, please contact us immediately at the details provided in Section 13.

11. Third-Party Links

The 18jil Platform may contain references to third-party services such as payment processors (GCash, Maya, partner banks). These third parties operate under their own privacy policies, which 18jil does not control. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform.

18jil is not responsible for the privacy practices or content of any third-party services. The inclusion of a reference to a third-party service does not constitute an endorsement of that service's privacy practices.

12. Changes to This Policy

18jil reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will post the updated Policy on this page with a revised effective date and, where appropriate, notify registered Players via email or in-platform notification.

Your continued use of the 18jil Platform after any amendment to this Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact 18jil's Data Protection Officer:

Data Protection Officer – 18jil
Email: [email protected]
Support: [email protected]

We aim to acknowledge all privacy-related inquiries within five (5) business days and to resolve them within fifteen (15) business days. For unresolved complaints, you may escalate to the National Privacy Commission (NPC) of the Philippines through their official channels.

This Privacy Policy was last updated in May 2026 and is effective immediately. The most current version is always available at 18jil.net/privacy-policy.